Help
Support
Last updated
Contact
Email a real person: [email protected]. Every email is read. Include your iOS version, the Peptly version (Settings → About), and a short description of what happened. Screenshots help.
We read every email and reply as soon as we can.
Common requests
- How the log, Today and reminders work
- Injection-site rotation
- Privacy policy — what data is collected
- Terms of service
This website also has reference guides on peptides, syringes and injection technique; they are listed in the footer.
Frequently asked questions
How do I cancel my Peptly Pro subscription? +
iOS subscriptions are managed in your Apple ID settings. Open the App Store, tap your profile picture, tap "Subscriptions", and find Peptly. From there you can cancel or change tier.
I deleted the app — is my injection log gone? +
Yes. Peptly stores the log on-device. Uninstalling removes the local storage. If you exported the log to CSV (a Peptly Pro feature) before uninstalling, keep that file for your records; Peptly cannot import it back.
I switched to a new iPhone — how do I move my data? +
Use iCloud Backup (Settings → [your name] → iCloud → iCloud Backup). When you restore the new iPhone from backup, Peptly's on-device data restores with it. There is no Peptly account or cloud sync to migrate.
How do I restore a purchase on a new or reset iPhone? +
Open Settings inside Peptly and tap "Restore purchases". Make sure you are signed in with the same Apple ID you used to subscribe.
Why does Peptly ask for tracking permission? +
Apple requires that prompt before an app may use its advertising identifier. If you allow it, AppsFlyer can use your advertising identifier to tell which ads brought people to Peptly. If you decline, it still counts installs without that identifier, and the app works exactly the same. You can change it any time in iOS Settings → Privacy & Security → Tracking.
Why does Peptly not have an Android version? +
Android parity is on the roadmap. As an indie app, Peptly launched on iOS first to keep the initial scope small. Track the roadmap by following App Store updates.
I found a bug or want to request a feature — what do I do? +
Email a real person: [email protected]. Every email is read. Include your iOS version, the app version (Settings → About), and a short description of what happened. Screenshots help.